PRIVACY POLICY

(Effective Date: October 2025)
Operated by GRIM SHOP JAPAN

 

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1. Introduction

GRIM SHOP JAPAN (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our Shopify-based online store.
By accessing our website or placing an order, you consent to this Privacy Policy.

 

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2. Information We Collect

We collect the following types of information:

(a) Personal Information Provided by You

• Name, shipping and billing address
  
  

• Email address and phone number
  
  

• Payment details (processed securely by Shopify)
  
  

• Order history and purchase preferences
  
  

(b) Automatically Collected Information

• IP address, browser type, and device information
  
  

• Session data, cookies, and browsing behavior on our site
  
  

(c) Third-Party Collection

When using Buyee Japan, Tenso.com, FedEx, or DHL for delivery, your personal information may be shared with those third parties for shipping and customs clearance purposes.

 

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3. Purpose of Data Use

We use collected information for the following legitimate purposes:

1. To process and deliver your orders
   
   

2. To verify payment and prevent fraudulent transactions
   
   

3. To provide customer support and respond to inquiries
   
   

4. To maintain legal compliance with Japanese and international trade regulations
   
   

5. To analyze and improve our services and website performance
   
   

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

 

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4. Sharing of Information

We may share limited personal information with trusted service providers solely for operational purposes:

All third-party partners are obligated to maintain confidentiality and handle data securely under contract.

 

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5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy,
or as required by Japanese law, including the Act on the Protection of Personal Information (APPI).
When your data is no longer needed, it will be securely deleted or anonymized.

 

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6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
Sensitive payment data (such as credit card numbers) is processed only through Shopify’s PCI-DSS certified systems, and is never stored on our servers.

 

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7. International Data Transfer

Your personal data may be transferred to, and processed in, countries outside Japan (such as the United States or Singapore) where Shopify or our shipping partners operate.
By using our website, you consent to such cross-border data transfers, understanding that these countries may have different data protection standards.

 

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8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information
  
  

• Withdraw consent or object to data processing
  
  

• Request data portability (where applicable)
  
  

Requests regarding personal data should be made through our official inquiry form on the website.

 

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9. Cookies Policy

Our website uses cookies to improve functionality, track user behavior, and optimize performance.
You may disable cookies in your browser settings; however, some features may not function properly as a result.

 

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10. Policy Changes

We reserve the right to modify or update this Privacy Policy at any time without prior notice.
The latest version will always be posted on our website and apply immediately upon publication.

 

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11. Governing Law

This Privacy Policy shall be governed by the laws of Japan.
Any disputes related to privacy or data protection shall be subject to the exclusive jurisdiction of the Sendai District Court, Japan.

 

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12. Contact Information

All inquiries regarding personal data, privacy, or related matters must be submitted via the official contact form on our website.
Direct email correspondence is not accepted.

 

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© 2025 GRIM SHOP JAPAN. All Rights Reserved.