Yes. All products sold by GRIM SHOP JAPAN are 100% authentic and sourced directly from official Japanese distributors, stores, or manufacturer supply channels. We do not deal with replicas, fakes, or resealed items.

Yes. We ship globally via Buyee Japan, Tenso.com, FedEx, and DHL. Please note that Buyee and Tenso are forwarding services—your order will be sent from Japan to your address through their system.

We only accept returns if the product is wrong or damaged before shipment. Randomized items such as Mystery Packs or Gacha products are non-returnable. All claims must include a full unboxing video taken at the time of opening.

Once payment is confirmed, we cannot cancel or modify your order. Please double-check all details before completing checkout.

We accept the following payment options:

• Credit Card (Visa / MasterCard / AMEX)
• PayPal
• Wise (International Bank Transfer)
• Other payment methods supported by Shopify

All import duties, taxes, and customs fees are the buyer’s responsibility. We cannot undervalue packages or mark them as gifts for customs purposes.

Yes. We offer a Wholesale / Business Program for verified retailers and distributors. Please visit our Wholesale Inquiry Page to apply.

Our official online store is https://grimshop.jp. We may also operate limited official listings on verified platforms, but we do not authorize third-party resellers to use our brand.

Once the order is handed over to Buyee, Tenso.com, FedEx, or DHL, they are responsible for delivery. In case of loss or delay, please contact the respective carrier directly using your tracking number.

Yes, we occasionally offer single cards (Pokémon, One Piece, Yu-Gi-Oh!) in near-mint or graded condition. All singles are authentic and inspected before shipping.

Our official support is available in English and Japanese only. Messages in other languages may take longer to process.

GRIM SHOP JAPAN
Room 603, Carni Place Sendai Ekimae-dori, 1-5-28 Honcho, Aoba-ku, Sendai-shi, Miyagi 980-0014, Japan